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gifted apologies

if you are a gifted person, you shall get gifts – chinese proverb

(when people want to make something impactful, they call it a chinese proverb)

 

last diwali, we shopped on this website called indiaplaza and had sent gifts to family. anand’s sister whom we call tai, did not get all the things delivered. when we found out, we complained.

 

website guys then sent tai her correction and sent us a gift certificate of 750 bucks… as a apology compensation.

 

we shopped it out and the new items were all delivered. however a couple of days later, they sent us another apology –for these items being not delivered! and whats more we got an additional gift certificate of 430 bucks as an apology compensation for the earlier gc.

 

that’s why they say – bugs in software are sudden surprises! n this was a pleasant one :)

 

added 3 weeks later – last time when we shopped, had filled out a customer satisfaction survey form.

yesterday the sent us a gc for 100 bucks, for the same reason.

 

thankyou for what you just felt like saying.

 

 

 

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